Terms of Service
Last updated: January 2025
These Terms of Service ("Terms") are a legally binding agreement between you ("you" or "User") and 16601448 Canada Inc., doing business as Slynk ("Slynk," "we," "us," or "our"). These Terms govern your access to and use of the Slynk mobile application and related services (collectively, the "Service").
PLEASE READ CAREFULLY. These Terms explain how funds you pay into the Service are handled, including circumstances in which you voluntarily waive your right to redeem a pre-purchased reward.
By accessing or using the Service, you agree to these Terms.
1. Eligibility
- You must be at least eighteen (18) years old to use the Service.
- The Service is intended for use only by residents of the United States.
2. Account Registration and Security
You are responsible for maintaining the confidentiality of your account credentials and for all activity occurring under your account.
3. How Slynk Works
3.1 Pre-Purchased Rewards
When you enter a challenge ("Pledge"), you pre-purchase a digital reward (such as a digital gift card) in a fixed denomination from a third-party merchant (the "Reward").
The funds you pay are used to acquire or reserve the Reward, subject to the conditions described below.
3.2 Conditional Right of Redemption
Your right to redeem the Reward is conditional, not guaranteed.
By entering a Pledge, you expressly agree that:
- You are purchasing a Reward in advance
- Your right to redeem that Reward depends entirely on the outcome of the Pledge
- If you do not satisfy the Pledge conditions, you voluntarily waive and forfeit your right to redeem the Reward
- This waiver is a material term of the Service.
3.3 Skill-Based Challenge
Each Pledge requires you to complete a skill-based physical activity goal (for example, a walking step count) within a defined timeframe.
Outcomes are determined solely by your physical effort and performance.
3.4 Verification
Completion of a Pledge is verified using data from fitness tracking services you connect to the Service.
The data recorded by the Service is the final and authoritative record for determining whether a Pledge is successfully completed.
3.5 Outcomes
Successful Completion:
If you complete the Pledge, your right to redeem the Reward vests, and the Reward will be unlocked in the App.
Unsuccessful Completion:
If you do not complete the Pledge, you permanently waive and forfeit all rights to redeem the Reward. No refund, credit, or substitute value is provided.
4. Hearts and Points
Slynk may offer optional, non-monetary features such as:
- Retry tokens ("Hearts")
- Loyalty or engagement points ("Slynk Points")
These features:
- Have no cash value
- Are not legal tender or currency
- Are not transferable
- May be modified or discontinued at any time
5. Slynk Is Not Gambling
Slynk is not a gambling platform.
- Monetary consideration is paid only to acquire a Reward
- The Pledge outcome is determined solely by skill
- No element of chance determines whether a Reward becomes redeemable
- Any chance-based features are strictly non-monetary
6. Payments, Taxes, and No Refunds
6.1 Payments
All payments are processed through third-party payment providers.
6.2 NO REFUNDS
ALL PAYMENTS ARE FINAL. NO REFUNDS ARE PROVIDED.
Because you are purchasing a Reward in advance, failure to complete a Pledge does not entitle you to a refund. Instead, you agree that failure results in a voluntary forfeiture of redemption rights.
6.3 Taxes
Applicable sales or use taxes may apply to your purchase of a Reward depending on jurisdiction and merchant. Taxes, if applicable, will be disclosed at checkout or handled in accordance with applicable law.
7. Forfeiture and Unredeemed Rewards
If you forfeit a Reward:
- The Reward is deemed non-redeemable
- You have no remaining claim, balance, or interest in the Reward
- The forfeiture is not a penalty, but the agreed outcome of the conditional purchase structure
8. Fraud and Abuse
You may not manipulate activity data, use automation, operate multiple accounts to evade limits, or otherwise interfere with the integrity of the Service.
We reserve the right to void Pledges, revoke Rewards, and terminate accounts for violations.
9. Health and Activity Disclaimer
Slynk is a wellness motivation tool, not a medical device or healthcare provider.
You are solely responsible for determining whether participation is appropriate for you and acknowledge that physical activity carries inherent risk.
10. Disclaimer of Warranties
The Service is provided "as is" and "as available." We make no warranties regarding availability, accuracy, or uninterrupted operation.
11. Limitation of Liability
To the fullest extent permitted by law, Slynk's total liability will not exceed the lesser of:
- USD $100, or
- The amount you paid for the specific Reward giving rise to the claim
Slynk is not liable for indirect, incidental, or consequential damages.
12. Termination
We may suspend or terminate your account at any time for violations of these Terms.
Upon termination:
- Any unredeemed Rewards are forfeited
- All Hearts and Slynk Points are void
- No refunds are issued
13. Intellectual Property
All content and software associated with the Service are owned by Slynk or its licensors. You are granted a limited, revocable license to use the Service.
14. Privacy
Your use of the Service is governed by our Privacy Policy, which is incorporated by reference.
15. Governing Law and Dispute Resolution (U.S.)
These Terms are governed by the laws of the State of Delaware.
All disputes must be resolved through binding individual arbitration, except for small claims matters and intellectual property disputes. Class actions are waived.
You may opt out of arbitration within 30 days of account creation by emailing legal@slynk.com.