Terms of Use

1. Acceptance of Terms

By accessing or using the Slynk mobile application, website, or any related services (collectively, the "Service"), you agree to be bound by these Terms of Use. If you do not agree to these terms, do not use the Service.

These terms apply to all users of the Service, including employees who access the platform through their employer's wellness program and company administrators who manage program settings.

2. Eligibility and Access

Slynk is a business-to-business platform. Access is provided exclusively through participating employers. There is no public registration. To use the Service, you must:

• Be invited by a company administrator at a participating organization
• Authenticate using the credentials provided or configured by your employer
• Be at least 18 years of age or the age of majority in your jurisdiction
• Have a valid employment or contractor relationship with the participating organization

3. Description of the Service

Slynk provides a wellness benefits platform where employees set fitness objectives, track progress through connected devices, and earn benefit credits upon verified completion. The Service includes:

• Setting wellness objectives (such as walking, running, cycling, or sleep goals) within company-defined parameters
• Connecting tracking providers (Apple Health, Garmin, Fitbit, WHOOP) to verify daily activity
• Tracking progress toward objectives and viewing historical results
• Earning benefit credits upon successful objective completion
• Requesting payouts (claims) to receive earned credits as cash

Slynk acts as an agent of the employer for the purpose of administering wellness benefit claims. Slynk is not a financial institution, bank, insurance provider, payroll service, or healthcare provider.

4. Account Responsibilities

You are responsible for maintaining the security of your account. Specifically:

• You must use your company email address to authenticate and must not share your login credentials with anyone
• You are responsible for all activity that occurs under your account
• You must notify Slynk support immediately if you suspect unauthorized access to your account
• Slynk reserves the right to suspend or terminate accounts that show evidence of unauthorized use or credential sharing

5. Benefit Credits and Payouts

Benefit credits are a core component of the Slynk platform. By using the Service, you acknowledge and agree to the following:

• Benefit credits are funded by your employer as part of their wellness program. Credits are not wages, salary, or employee compensation until claimed and paid out.
• Benefit credits belong to the employer until you submit a payout claim and the claim is processed. Slynk maintains a benefit balance on your behalf, but this balance is not a bank account, stored-value account, or digital wallet.
• Benefit credits expire at the end of the benefit year plus any applicable grace period defined in your employer's contract. Expired credits cannot be recovered.
• Payout claims are processed through your employer's billing cycle. Timing of actual payment depends on your employer's payout model and payment schedule.
• Slynk does not guarantee any specific payout timeline. Payouts are subject to employer invoice processing and payment confirmation.
• Participation in the Slynk wellness program is voluntary. You are never penalized for choosing not to participate, and you are never required to deposit any personal funds.

Slynk does not hold employee funds. The platform operates as an agent of the employer, processing benefit claims on their behalf. This structure is intentional and is fundamental to how the Service operates.

6. Health Data and Consent

Slynk collects health and activity data from connected tracking providers to verify objective completion. By connecting a tracking provider and setting an objective, you consent to the following:

• Slynk will read the specific health data types required for your active objective (for example, step counts for a walking objective or sleep duration for a sleep objective). Slynk does not read all available health data on your device.
• For Apple Health (HealthKit) connections, data is read from your device and transmitted to Slynk servers for objective evaluation. Slynk requests only the HealthKit data types relevant to your selected objective.
• For OAuth-based providers (Garmin, Fitbit, WHOOP), Slynk accesses your activity data through the provider's API using tokens you authorize during the connection process.
• You may revoke access to your tracking provider at any time through the app settings or through your provider's own settings. Revoking access will prevent further data collection but may affect your ability to complete your current objective.
• Your individual health data is never shared with your employer. Your employer sees only whether you completed your objective and how much you earned. See our Privacy Policy for full details.

Slynk's use of health data is governed by our Privacy Policy, which is incorporated into these Terms by reference.

7. Prohibited Use

You agree not to:

• Manipulate, falsify, or artificially generate activity data to fraudulently complete objectives
• Share your account credentials or allow others to use your account
• Attempt to access the Service through means other than the interfaces provided by Slynk
• Reverse engineer, decompile, or attempt to extract the source code of the Slynk application or any related technology
• Use the Service for any purpose other than participating in your employer's wellness program as intended
• Interfere with or disrupt the integrity or performance of the Service

8. Intellectual Property

The Slynk application, website, brand, logo, content, and all underlying technology are the exclusive property of Slynk and are protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Service for its intended purpose during the term of your employer's participation.

You may not reproduce, distribute, modify, create derivative works from, or publicly display any part of the Service without prior written consent from Slynk.

9. Disclaimers

The Service is provided on an "as is" and "as available" basis. Slynk makes no warranties, express or implied, regarding the Service. Without limiting the foregoing:

• Slynk is not a healthcare provider and does not provide medical advice. The wellness objectives available through the platform are informational fitness goals, not medical prescriptions. Consult a healthcare professional before beginning any fitness program.
• Slynk does not guarantee that activity data from connected providers will be accurate, complete, or available at all times. Data availability depends on your device, your tracking provider, and your network connection.
• Slynk does not guarantee uninterrupted access to the Service. Scheduled maintenance, technical issues, and force majeure events may affect availability.
• Slynk is not responsible for employment decisions made by your employer. Your participation or non-participation in the wellness program should not affect your employment status.

To the maximum extent permitted by applicable law, Slynk disclaims all implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Slynk shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or related to your use of the Service.

Slynk's total aggregate liability for any claims arising from or related to these Terms or the Service shall not exceed the total amount of benefit credits earned by you through the platform in the twelve (12) months preceding the claim.

11. Termination

Your access to the Service may be terminated under the following circumstances:

• Your employer deactivates your account or terminates their contract with Slynk
• You violate these Terms of Use, including engaging in prohibited conduct
• Slynk determines, in its reasonable judgment, that your account poses a security risk or has been compromised
• Slynk ceases to offer the Service

12. Dispute Resolution

If you believe an objective result is incorrect or have a dispute regarding your benefit credits or payouts, you should first contact Slynk support through the in-app support feature or by emailing support@slynk.com. Slynk will review your case and respond within a reasonable timeframe.

If a dispute cannot be resolved through Slynk support, the parties agree to attempt resolution through good-faith negotiation before pursuing any formal legal proceedings.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of Quebec and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any legal proceedings arising from these Terms shall be brought exclusively in the courts of the judicial district of Montreal, Quebec.

14. Changes to These Terms

Slynk may update these Terms of Use from time to time. When we make material changes, we will notify you through the app or by email at least 30 days before the changes take effect. Your continued use of the Service after the updated Terms become effective constitutes your acceptance of the changes. If you do not agree to the updated Terms, you should stop using the Service and contact your employer.

15. Contact

If you have questions about these Terms of Use, contact us at:

legal@slynk.com